Outsourcing is a business model

Outsourcing is a business model in which one organization enters into a contract with another to manage and operate its business processes.   India has turned out to be one of the largest offshore outsourcing hubs for the IT sector and IT enabled services and processes.   About 44 % of all the outsourcing in the IT and the BPO industry is done to India.   There may be several reasons as to why India has turned out to be an IT hub (Schaaf, 2005 & Sharma, 2004).The human resources available in India are well trained, skilled, not very expensive to hire, and are basically English speaking.   The population of India is young and can be utilized in almost any field.   The human resources available in India (especially in the IT sector) have been high.   These resources are increasing in number tremendously and are becoming more and more available for the IT sector.   The cost of hiring human resources in India is much lower than several developed countries in which the MNCâ €™s originate.   Companies have to pay about 10 times more if they want to hire a professional in their home nation.   Hence, investing in India could be a huge benefit (Schaaf, 2005).India does belief in the social upliftment and offering policies that would help women to become more independent and free.   As the IT and the KPO industry is not labor oriented, it is officering a good opportunity for women to work.   Slowly the situation of women has improved in the country, and people would basically thank the booming outsourcing business (Burzi, 2005).   Personally I feel that women are more suited to do jobs in which meticulous concentration is required and the BPO industry is offering a huge opportunity for women.The Indian government has setup policies that do favor outsourcing and building the country into a global outsourcing hub.   India is very much interested in creating international relationships and establishing international business with several nation s in the world.   As the BPO industry is offering a huge benefit for the society and upliftment of the people, the government is continuously encouraging foreign companies to setup shop in India (Schaaf, 2005).India has been growing at a tremendous rate in the last ten years.   The growth annually has been about 6 %.   India may even be able to grow at a faster rate.   One of the mains causes for such a high growth rate is the booming outsourcing and the knowledge-processing units available in India.   India has been especially been open to the field of IT and software, and application of Information technology has expanded into various other sectors.   Effectively, many companies are having their back-end office in India, which offers back-end support (Schaaf, 2005).There may be a few issues that need to be considered for foreign companies whilst investing in India for outsourcing.   India has a large number of universities and a huge number of graduates are produced every year.   However, several of these universities may not meet international standards, and only about 10 to 20 % of those who graduate out every year are able to meet international standards.   The cost of hiring these individuals may become very difficult in the future due to a shortage of human resources.   Many people still consider the outsourcing business as unattractive and it may be difficult in certain instances to actually acquire the staff for such businesses.   Foreign companies may have to consider investing in the education system so that the quality of education is improved (Schaaf, 2005).India may be available to offer specialized services in certain fields.   However, in several other fields expertise may not be available.   The international investors who want to setup back-end support offices in India may not know this.   The investors have to conduct a detailed research so as to know the resources available and accordingly plan to utilize them, b efore actually investing (Schaaf, 2005).Another problem, which exists in India, is that it may be very costly to setup telecommunication links with the parent company in the US.   If due to some reason this telecommunication links are lost, life may be virtually be shut down completely in another part of the world.   Outsourcing businesses are usually conducted in developed cities of India, and several far-flung areas are unable to offer any support to the BPO’s.   Land is very costly such places, and companies would have to pay a huge price to actually setup infrastructure (Burzi, 2005).It may be very difficult for Indian professionals to work as per the convenience of US or European timings.   Many firms, which have been outsourcing their business processes to India, need to take several issues into considerations before actually conducting work.   They would have to take care of the conveyance and security of the employees (especially females) before having them work as per the US and European timings.   Socially, an Indian woman may not like to venture out of her home at night and work during night shifts.   This may be one of the major issues.   However, several of the MNC’s have guaranteed proper security, conveyance and flexible work timings to ensure that they have the staff to work according to the US and European timings.Hence, although India does offer a huge amount of opportunities for foreign investors, several issues need to be taken into consideration before actually investing.   It may actually be a challenge, but finally if these issues are sorted out, the companies could bear true fruits for their investment.   Besides, it has really become a trend for a company to setup a business in India that would offer backend support.References:Burzi, F. (2005), Outsourcing in India Gets Cultural Backlash, Retrieved on September 10, 2007, from Impact Lab Web site: http://www.impactlab.com/modules.php?name=News&file=arti cle&sid=12101 Schaaf, J. (2005), Outsourcing to India: Crouching tiger set to pounce, Retrieved on September 10, 2007, from Deutsche Bank Research Web site: http://www.dbresearch.com/PROD/DBR_INTERNET_EN-PROD/PROD0000000000192125.pdf  Sharma, S. (2004), BPO Industry in India- A Report, Retrieved on September 10, 2007, from BPO India Web site: http://www.bpoindia.org/research/bpo-in-india.shtml

Customs Broker

A BUSINESS PLAN AND ROLE OF A U. S. CUSTOMS BROKER TABLE OF CONTENTS PART I – BUSINESS PLAN: Executive Summary General Company Description Services Market Analysis Summary Management and Organization Financial Plan PART II – U. S. CUSTOMS BROKER ROLE: Role and Purpose of a Customs Broker Preparing for the Customs Broker License Exam Harmonized Tariff Schedule Customs-Trade Partnership Against Terrorism (C-TPAT) Importer Security Filing/10+2 Entry Process Automated Brokerage Interface Automated Commercial System Sample Import/Export Frequently Used Documents EXECUTIVE SUMMARYCustoms Broker Experts, LLC is a certified woman-owned customs broker firm located in Chicago, IL. The company has been set up as an LLC company by the owner and licensed customs broker, A. The company’s goal is to become the preferred customs broker in the Chicagoland area, increasing profitability upward of 15% annually. Customs Broker Experts will process entry clearance of merchandise bein g imported through all major U. S. ports and comply with U. S. Customs clearance procedures, laws and regulations. The company will provide the services and filing procedures to customers so hey spend less time pouring over paperwork, and more time concentrating on their business. A, an experienced Supply Chain professional, will manage and operate the company as the licensed broker and general manager. With over ten years of import experience managing substantial volume from Mexico, Germany, China, and more recently Canada, A has the knowledge, commitment, and experience to lead a successful customs brokerage organization. GENERAL COMPANY DESCRIPTION: Customs Broker Experts, LLC offers customs clearance expertise to those in the business of importing goods from all over the world.The organization offers importers its thorough understanding of the rules and regulations of the United States Customs Border Patrol to ensure goods are in compliance and abide by government regulations. T he company will process all customs-required documentation, declare the value of the merchandise, classify the merchandise, rate and pay all applicable duties on behalf of the importer prior to releasing the goods to the customer. The company has secured a two-year contract with ABC Imports, LLC and will act as the customs broker for the company for said period of time. Contract renewal will take place 18 months into the contract.ABC Imports handles merchandise shipping from Mexico, Germany, and China. Based on forecasted projections, Customs Broker Experts will generate a profit by the end of the first year with a 15% increase the second year. The projected imports are expected to vary throughout the year with May through September serving as peak season. During peak season, the company projects to import about 800 trucks and railcars a month from Mexico through the port of Laredo, Texas; Eagle Pass, Texas; and Nogales, AZ. During off season, the company projects to clear approxima tely 575 shipments. SERVICES:Customs Broker Experts will provide prompt personalized service acting as an agent between the shipper and US Customs and other government agencies. It will be our job to be sure that the importer of record is in compliance with all Federal and State laws. All customs brokerage firms are required to have a Power of Attorney on file prior to transacting any Customs business on the behalf of the importer of record. This instrument allows the broker to transact Customs business only. The document indicates the US tax reporting number, and specifies if the importer is a corporation, partnership, sole proprietor or an individual.The following is a list of commodities the company will manage, to name a few: †¢ Artifacts †¢ Furniture †¢ Household Goods †¢ Manufactured Goods †¢ Perishables There is virtually no commodity Customs Broker Experts cannot clear. Customs Broker Experts’ fully automated processes will allow for error-fre e entry presentations as well as electronic payment of duties to U. S. Customs. The company will be certified by U. S. Customs to process entries nationwide acting as liaisons with the U. S. Government preparing and processing the required documentation and paying applicable duties.MARKET ANALYSIS SUMMARY During the first year, Customs Broker Experts will concentrate on clearing shipments originating in Mexico on behalf of ABC Imports, LLC. Customs Broker Exports will concentrate on importing from Mexico during its first year because: 1. Customs Broker Experts has extensive experience importing from this NAFTA partner. 2. This industry continues to grow as the Latino population increases in the United States. 3. Customs Brokers’ extensive experience and knowledge of the importing process adds value to its clientele.Classifying merchandise to identify a product for importing can be quite complex. This type of complexity requires collaboration and coordination between a credibl e and experienced customs broker, the importer of record, and U. S. Customs. Customs Broker Experts will be marketing the business in a number of ways. First and foremost will be the company’s website. The website will allow for potential customers to request a rate quote online. It will also serve as tool for existing customers by providing links to relevant government websites as well as status of their merchandise during the importation process.Customs Broker Experts will advertise in supply chain and transportation journals. The ads in these journals will provide visibility of Customs Broker Experts to manufacturers and buyers as well as importers and exporters. The company will extend their services to other importers in the following years by bidding in Request for Proposals (RFP’s) starting in the third quarter of the first year. MANAGEMENT AND ORGANIZATION The founder of the company, A, has 10+ years of experience in the Supply Chain industry importing goods fr om Mexico, Germany, and China.More than eight of those years were in the area of Purchasing & Inventory Management with the last two years focused in Logistics and Distribution. Having conducted business with a wide array of brokers, both foreign and domestic, over the last ten years has given Gina Gonzalez the opportunity to understand the importation process. Gina Gonzalez will lead the company as President and licensed broker. Two part-time employees and two part-time interns will be focused on the administrative process of entering and clearing entries with U. S. Customs.The part-time employees will be junior and senior-level college students while the interns are in their freshman or sophomore year. Both the employees’ and interns’ area of study will be in International Business, Operations Management, or Supply Chain Management. A third full-time employee and part owner, C, will handle the IT operations of the business maintaining the company’s website, ED I (electronic data transmission), and ABI (Automated Broker Interface) service up to date. A fourth full-time employee will manage the account payables and receivables.Gina Gonzalez will oversee and be very much involved in the day-to-day operations with primary focus in marketing the company. As the company prepares to expand their services into the second year, an additional part-time employee will be added as well as an additional licensed individual. Although the company can operate with one sole licensed broker, the additional licensed professional will add value to the company and act as assistant manager in the absence of A. The company will also offer current employees the opportunity to take the customs broker exam with all exam fees sponsored by the company upon successful completion of the exam.This fringe benefit will be extended to employees who have been with the company for a minimum of 12 months. In the event of termination of employment within 12 months after reimbu rsement, the employee will be responsible for reimbursing the company. FINANCIAL PLAN The company will charge a per entry fee. In order to streamline charges, each entry will have a flat fee regardless of the mode of transportation—rail, truck, or intermodal. The average industry charge ranges between $30 to $60 depending on length and volume stipulated within the contract.By securing a two-year contract with ABC Imports, LLC, the company is able to offer a highly competitive rate of $45 per entry. Considering the projected entries for the first year, the company expects to generate a net profit by the end of the calendar year. A portion of the profit will be allocated to bring on additional staff as new contracts are acquired. The start-up funds will be drawn from a personal investment from A, $30,000, an investor and co-owner B, $15,000, and second investor and co-owner C, $5,000. A owns 75% of the company, with B owning 20%, and C 5%. [pic] [pic] [pic] [pic] [pic]

Human resource management Dissertation Example | Topics and Well Written Essays - 1750 words

Human resource management - Dissertation Example However, the ability of an individual to perceive change goes beyond mastering new principles while maintaining productivity in the face of new policies and technologies. The personal disposition of an employee plays a crucial role in successfully adopting changes implemented. Psychologists are clear on the differences in personality and how they affect working skills and managerial skills (Brunstein 2001, p.83). Individual characters are indeed beyond the scope of the company; however, the company can maintain these diverse characters for the smooth running and subsequent integration of employees in the course of a change. An employee’s motivation and morale are crucial to the productivity of a company. Motivation and morale can be high or low as a result of a change. External or internal locus of control will determine the modes of motivation necessary for the individual to be productive. In light of this, intrinsic and extrinsic motivation will determine the success of chan ges in a company. The leadership of a company is responsible in ensuring that proposed changes appear in a positive light. Therefore, the personality of the individual at the position of leadership will determine the interpretation of the changes (Brewster 2012, p.108). Interpretation of changes in a company also relies on the perceptual capabilities of not only the persons in leadership but also of the subordinates. Perception is dependent on the level of education of an individual, their personality types, and their level of motivation. In retrospect, the success of change implementation can be at the disposal of individual employees in which case their failure to be integrated can result in the failure of the company to integrate change (Clark 2000, p.41). Research question: Is the slow integration or failure thereof of a new policy, strategy or technology in an institution dependent on failure of the system or on the individual’s ability to integrate and, therefore, confo rm to change? Is the individual motivated or demotivated by change and how do they perceive change? What is the managerial level perception and interpretation of change? Change is necessary for the effective running of an organisation (Handy 1996, p.70). The mangers perception of change: a â€Å"good† leader does not impose changes. Managers do is to trust that the workforce is capable of navigating its way around huddles caused by the change. After interpreting the requirements of change and providing the necessary equipment and policies that come with it, they retire to their managerial cocoons. This is not an expert thing, but the autonomy the manager entrusts the workers at this point is crucial to the running of the organisation. The organisation’s ability to cope with change has no universal formula (Handy 1996, p.72) because pressure arising from change affects organisations differently. In the same way, individuals do not react the same way to change, but their collective reactions will determine the course of change in an organisation. The desire for individuals to take personal responsibility for their careers is apparent in the current working trends. Individuals advance their education when they get jobs for the sake of promotions. People now pay interest in the running of organisations they work for

Linguistic examples of hypercorrection Annotated Bibliography

Linguistic examples of hypercorrection - Annotated Bibliography Example This essay discusses that another website is Interesting Thing of the Day. This website provides different articles covering different subjects. The principal writers who write for the site are Joe Kissell and Morgen Jahnke besides the guest columnists. The publication of the articles is by the alt concept. This site has been working for the benefits of the public since April 2003.This site is also much related to the topic under discussion. On this site, there is an article by Joe Kissell, which defines hypercorrection as a mistake that occurs when one becomes conscious of avoiding a mistake. In order to define hypercorrection in detail, the writer divides the article under different titles. A clear example of hypercorrection is given under the title linguistic overcompensation. If one uses the word whom instead who, hypercorrection occurs. For instance, when somebody says I have to meet my friend who is going abroad instead of I have to meet my friend who is going abroad.I like Wis egeek because it is much related to my topic. Further, the site is easy to use. WiseGeek is an effective site in demonstrating the concept of hypercorrection because it defines what hypercorrection is and it also tells how and why hypercorrection occurs and gives distinctive examples of hypercorrection.I like the second website because the definition is vivid and the given examples of hypercorrection are quite influencing and comprehensive besides giving the reasons and types of hypercorrection. It is also easy to use.

Geological Structures and Physiographic Provinces of the United States Research Paper - 1

Geological Structures and Physiographic Provinces of the United States - Research Paper Example On closer examination physiographic provinces can be subdivided into physiographic sections, each being an area inside a province basically due to geographic distribution. Every section can be separated into physiographic districts, each being an area in a local landforms section. The pacific province has a number of features which include; Olympic Mountains, Puget Trough, Klamath Mountains, Oregon Coast Mountains, Los Angeles Ranges, California Coast Ranges and the California Trough. These materials provide a diversity of soils and river nutrients that originate from them. Geology differences and formation time of these ranges influence the hydrology, geomorphology, and the biology of rivers and streams which arise in individual regions (Lew, 2004). The entire pacific province mountain system has been described having been arranged in a chain. The pacific mountain’s climate is varied compared to all other regions; the annual cycle has been consistent every year. Although, extreme interannual variation occurs, leading to long drought periods and year’s extreme runoff and high rainfall for instance El Nino events. The main distinct difference between the mountain system of the Sierra Nevada and the mountain range of Cascade is that the Sierra Nevada is a tilted fault block that rises 4,420 m which is equivalent to 14500 ft high. It also supports pine and fir trees while the Cascade is marked by several stratovolcanoes, which are relatively active. The Sierra mountain system stands alone while the Cascade Mountain Range stands to be chains of mountains. The Cascade Mountain Range is still active. The coastal plain extends down the Atlantic Ocean Eastwards from the Fall Zone. Large tidal rivers, Rappahannock, James, York and the Potomac flow southeastward to the Chesapeake Bay where they empty into Atlantic Ocean. The topography is a terraced landscapes which stair-steps down into major rivers and the

Corrections and Prisons Essay Example | Topics and Well Written Essays - 1250 words

Corrections and Prisons - Essay Example The court system in the United States is divided into the federal governments and the state governments which are administratively different from each other (Miller & Gaines, 2012). The courts act independent of the legislature and the executive; it is a semiautonomous branch of the government. The federal court system vests power on one Supreme Court and all the other courts remain inferior to the Supreme Court. Federal courts are divided into three levels; the federal district courts, the courts of appeal which is more superior to the district courts and Supreme Court which is the highest federal court. Miller & Gaines (2012) cited that, the federal district courts are made up of 92 districts with at least one bench in each of the available 50 states, one each in the Columbia District and Puerto Rico. There are judges in each of the districts ranging from 1 to 20 judges. District court judges are appointed by the president recommended by the members of the senate and confirmed by t he senate. District federal courts are charged with the responsibility of solving cases like violations of the constitution and other federal laws, cases that directly involve the federal government, maritime disputes, foreign government cases, and cases involving citizens from foreign countries or of two different states (Miller & Gaines, 2012). The court of appeal system consists of 11 judicial circuits in the 50 states and one in the Columbia District. ... and is the only federal court that is mandated by the constitution to give a final jurisdiction on all the cases that come before it. It consists of one Chief Justice and 8 Associate Justices. In addition, it has jurisdiction on cases that involve two or more U.S. states and high ranking diplomatic staff. Judges in the three main federal courts serve for life (Miller & Gaines, 2012). The federal judiciary also watches over a group of courts that handle specialized and specific cases. For example, the Court of Federal Claims that looks into cases of monetary claims alleged against the U.S. government. There are also the Courts- Martial that handles cases that involve the military personnel under the Military Law and the Tax Court (Miller & Gaines, 2012). State court systems are diverse having a hierarchically organized system that encompasses general and specialized courts. It comprises of inferior courts like the magistrates court, justice of peace court, municipal court, traffic cou rt, municipal court, police court and the county court which handle minor criminal and civil cases in mostly an informal manner (Miller & Gaines, 2012). Serious and superior cases are heard in the state district court mostly known as the superior court. Superior courts hear appeals from minor courts and are organized by counties; they have jurisdiction over major civil suits and serious crimes like grand larceny. Large cities like New York have appellate courts between the superior courts and the states highest courts. Courts with special purposes under the state courts include probate court, family court, divorce courts, juvenile courts, small claims courts and housing courts. Judges in these courts may be elected or appointed. When appointed, the judges

Report Essay Example | Topics and Well Written Essays - 2000 words - 13

Report - Essay Example Outlets vary in size and complexity with some providing hot meals while others only provide cold provisions. An atmosphere conducive to purchasing is required, allowing time to browse and a quick checkout service. A full range of appropriate foodstuffs needs to be available to cater for all tastes and cultural requirements. There are usually peaks and troughs in customers, with most requiring service at lunchtimes and morning/afternoon breaks. At these times, there needs to be a smooth service for customers allowing fast purchase of the desired items without having to queue for extended periods. There are many ways to show a service and its supporting elements. This report uses the service blueprint (Shostak, 1984). Although the service appears simple, there are several things going on at once, which are more easily seen in a service blueprint. The following blueprint is based on the distinctions described by Bitner et al (2008). This part of customer service operations falls within the tangibles area of the dimensions of service quality and both the physical evidence and backstage activities of the service blueprint. For Sodexo, it includes the layout of the outlet, the placement of things like the drinks machines, chillers and cold cabinets, and the overall look of the outlet. Customers expect a food outlet to be clean and comply with relevant health and safety legislation to ensure that they do not suffer from such things as food poisoning (Tester et al, 2010). In addition, any food spills should be cleaned up immediately to ensure no-one slips over. General hygiene is also a tangible aspect of service quality, even though it is not a physical item. The Sodexo staff do try to keep the catering area clean, but there are occasions when food spills are not cleared up as quickly as they could be, and this could affect consumer confidence when purchasing items for consumption. The delay in cleaning up spillage can be caused by too few staff being